Last updated 18 October 2026
SwaziMelo respects the rights of artists, composers, producers and other rights holders, and expects everyone who uses SwaziMelo to do the same. This policy explains how rights are protected and how to report a problem.
1. Our approach
SwaziMelo hosts music that artists and rights holders have chosen to submit. Every release is reviewed before it is published and each submitter confirms in writing that they own or control the necessary rights. This review does not replace the submitter’s responsibility, and does not guarantee that a release is free of third-party claims.
2. Rights we expect submitters to hold
Submitters must own, or have written permission to distribute, everything in a release: the recording, the musical work and lyrics, any samples or beats, and the artwork. Using someone else’s music, a beat, a sample or an image without permission is not allowed, even if you credit them or found it online.
3. Reporting suspected infringement
If you believe content on SwaziMelo infringes your rights, use the Report infringement page and include: your name and contact details; what work you own or represent; where the content appears on SwaziMelo; why you believe it is unauthorised; a statement that you are the rights holder or authorised to act for them; and a statement that the information you give is accurate. Complete reports help us act faster.
4. What we do after a report
We review each report promptly. While we investigate we may restrict or remove the content. We may contact the artist, share the report details with them, and ask for evidence of authorisation. If the report is supported we remove the content and may take action against the account, including suspension for repeated infringement. If it is not supported, we may restore the content.
5. Responding to a report
If your content has been restricted and you believe this was a mistake, use the Respond to a copyright report page. Give evidence of your rights, such as a licence, written permission, split sheets or proof of authorship. Knowingly false statements may have legal consequences.
6. Requesting removal of your own music
Artists can ask us to remove their own releases from their dashboard, and anyone representing a rights holder can use the Music removal page. Removal takes effect promptly after we confirm the request.
7. Repeat infringers
Accounts that repeatedly upload infringing content, or that make knowingly false reports, may be suspended or closed.
8. Applicable law
Copyright in Eswatini is governed by the Copyright and Neighbouring Rights Act, 2018 (Act No. 4 of 2018). Nothing in this policy limits any right or remedy you have under that Act or other law.
9. Contact
Send copyright questions through the Contact page or the Report infringement form.
Who we are
- Operator
- SwaziMelo
- urbanrootseswatini@gmail.com
- Phone
- 7867 8833 / 7905 6036
Questions about this page? Contact us.
