Terms of use

SwaziMelo is a music platform that helps people discover music from Eswatini and Southern Africa. Artists and rights holders submit releases, which are reviewed by us before they are published for streaming and, where the rights holder allows it, download.

We provide a platform. Music on SwaziMelo belongs to the artists and rights holders who submit it.

You must be able to form a legally binding agreement in the place where you live. If you are under 18, you may use the site only with the permission and supervision of a parent or guardian. Artist accounts are for adults, or for minors whose parent or guardian has agreed to these terms and the Submission Agreement on their behalf.

You may stream music for your own personal, non-commercial enjoyment. You may download a release only when it is marked as available for download, and only for personal, non-commercial use.

You must not copy, sell, broadcast, publicly perform, upload to other services, use in videos or commercial content, or otherwise redistribute any music without the written permission of its rights holder.

You must give accurate information when you register and keep your sign-in details secret. You are responsible for activity on your account. Tell us promptly if you believe your account has been used without your permission.

We may suspend or close accounts that break these terms, put other users at risk, or are the subject of a credible rights complaint.

Artists who submit music must follow the Submission Agreement and the Artist & Community Guidelines. Every release is reviewed before publication. We may approve, reject, ask for changes to, restrict or remove any release at our discretion, for example for quality, accuracy, safety or rights reasons. A decision to publish is not a guarantee that a release is free of third-party rights.

Artists pay a submission fee for each release, shown before payment. Fees are non-refundable, as set out in the Refund Policy. Payments are made by MTN Mobile Money or another method we offer, and a release is reviewed once payment is confirmed. We may change the fee for new submissions at any time; a fee you have already paid is not affected.

You must not: upload content you do not have the right to share; impersonate another person or artist; harass, threaten or defame others; post unlawful, hateful, sexually exploitative or violent content; upload malware; scrape or bulk-download the site or its files; interfere with security or rate limits; or artificially inflate plays, downloads, or other activity by automated or deceptive means.

Music, artwork, lyrics and related material are owned by their respective rights holders and are protected by law, including the Copyright and Neighbouring Rights Act, 2018 (Act No. 4 of 2018) of Eswatini. The SwaziMelo name, logo, design and software are owned by or licensed to us. These terms do not give you any ownership of or licence to this material beyond what is stated here.

If you believe content on SwaziMelo infringes your rights, tell us using the Report infringement page. We follow the process in our Copyright Policy, which may include restricting content while a complaint is reviewed. Knowingly false complaints may lead to account action and may have legal consequences.

We work to keep SwaziMelo available but do not promise uninterrupted or error-free service. We may change, suspend or discontinue features, and may update these terms. When we make material changes we will update the date at the top of this page; continuing to use the site afterwards means you accept the updated terms.

The site and its content are provided “as is” and “as available”. To the fullest extent permitted by law, we do not give warranties about the accuracy, quality, availability or fitness for a particular purpose of any music or feature, and we are not liable for indirect or consequential loss, loss of profits, or loss of data arising from your use of the site.

Nothing in these terms limits liability that cannot be limited by law, or any rights you have as a consumer that cannot be waived.

These terms are governed by the laws of the Kingdom of Eswatini. We encourage you to contact us first to resolve any concern; if it cannot be resolved, the courts of Eswatini have jurisdiction, subject to any mandatory consumer rights you have elsewhere.

Questions about these terms can be sent to us through the Contact page.